Simple and transparent return and exchange guidance.
Please contact us within 3 days of receiving your order if you need a return or exchange.
The product must be unused and in its original condition. Original packaging and accessories should be intact where applicable. Defective or incorrect products may qualify for a full return or exchange.
Size or color exchanges may be available depending on the product and stock.
Approved refunds are normally processed within 3-7 business days through bKash, Nagad, or the original payment method where applicable. For COD orders, you may need to provide suitable bank or mobile banking details.
Call or WhatsApp 01911950723 or email moohazoon@gmail.com.